Shipping policy

Last Updated: 2025.10.25

At Pestix, we are committed to delivering your eco-friendly pest control products in a timely, reliable manner. We strive to offer a simple, transparent shipping process for all our customers. Please review our shipping policy below for important details about processing times, delivery options, and shipping fees.

1. Order Processing Times

Orders are typically processed within 1-2 business days of being placed. Please note that business days refer to Monday through Friday, excluding weekends and public holidays.

2. Delivery Time

Canada:

Delivery Time: Estimated delivery within 4-8 business days

Shipping Fee:

Standard Shipping: 8.00 CAD for orders under 59.00 CAD

Free Shipping: Available for orders over 59.00 CAD within Canada

3. Shipping Regions

Currently, we only offer shipping within Canada. We do not ship to other countries at this time. If you are located outside of Canada, please stay updated for any future shipping expansion announcements.

4. Free Shipping Policy

We are pleased to offer free shipping on orders over 59.00 CAD within Canada. If your order exceeds 59.00 CAD, you will automatically qualify for free shipping.

5. Shipping Options

Shipping Option:
We provide Tracked Standard Shipping for all orders, which ensures that you can track your package throughout the entire shipping process.

6. Customs and Duties

For shipments within Canada, there are currently no customs fees or duties. Any changes due to future customs regulations will be communicated to customers.

7. Address Changes

Once an order is placed or shipped, the delivery address cannot be changed. Please ensure that your address and contact information are correct before completing your order.

8. Tracking Information

After your package is dispatched, you will receive a tracking number. You can use this number to track your package on the order page of our website. If your package has not arrived within the expected delivery window, please contact our customer support or the courier service for the most current tracking information.